Dear JPEX Users,
We have received numerous reports from Hong Kong users that they cannot access our mobile application, usually when using telecommunications service providers 1010 and CSL.
If you are experiencing similar issues, you can use a VPN network to access our mobile application or use our web version.
The link to the web version is as follows:
We want to reiterate that all our platform operations are normal. Despite the challenges, we are still dedicated to providing our utmost service to all users on the platform.
Thank you for your continued support!
September 20, 2023